Posted by Marcel Sim under Operations,
December 17, 2009

The holidays are a great time of the year to promote your product, find new business partners and fine tune your strategies. With peak shopping months online and offline along with the promise of the new year, companies are finding ways to reach new customers and gain partners. One way to do this is by launching a telemarketing campaign. Here are some guidelines to help get you started the right way:
· With a new year beginning most businesses are going to be reviewing the previous year and critiquing their performance and figuring out what they want to change. Take advantage of this time of year to do the same thing and decide what new companies you would like to potentially work with and schedule a call. By scheduling an appointment with them in December, you’ll be on their books on the first of the year.
· If you operate a non-profit, the holidays are the perfect time to benefit from the giving spirit. People are in the mood for charity and some businesses have to give funds to charities. The same is true for colleges and universities. College and Universities can staff their call centers with current or former students so the recipient feels a connection when answering the phone.
· If you have an ecommerce store or a boutique shop, don’t just advertise on your site and via signs. Promote! Call your past customers to tell them about your deals. Send an email to them with concise and to-the-point specials. Let customers know of the great deals you are offering in more ways than one, but make sure to keep your message simple. People tend to be busier during the holidays, so don’t take more time than needed. Be sure your telemarketing staff is happy and in the holiday spirit. Most telemarketing companies offer lead generation services too. To connect with them, Resource Nation offers a service that is free and easy to use.
· Often companies are not as aggressive during the holiday season since they assume most other businesses will just tell them to call back after the new year has begun. While this may generally be true, there is still plenty to gain by getting your name out there. If a company tells you to call back after the 1st of the year, have the staff at the telemarketing company set up appointments for an exact time and day. This way you already have calls set up in advance while most of your competition is starting from scratch after the holidays.
· Tell your telemarketing provider to think of fun and creative ways to get your message out for the holidays. Consumers are going to be stressed and tired, so be sure to take this into account with each call that is made. You need to make people feel like you are taking some of the burden off of their shoulders instead of adding to it, so be sure to let them know early in the call how you can help them find great deals with little work.
Resource Nation provides free tools, tips, and purchasing advice for business owners and entrepreneurs in over 100 business categories ranging from phone systems to credit card processing. Whether it's connecting businesses with local and national pre-screened vendors, or offering easy service comparisons on a VoIP service, Resource Nation empowers business decision makers by providing the information they need to make smart choices.
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Marcel Sim is a GE Network Expert. View Marcel Sim's profile or read more articles from Marcel Sim. Learn more about the GE Experts Network.
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